Small-business IT support · Durham

Local help for
the tech your
work depends on.

Occasional, on-site assistance for small businesses in Durham—without a managed-service contract. Speak directly with Paul, explain the issue and agree on a practical next step.

Tell me about your business’s issue

One point of contact.
A clear scope of work.

A workstation to set up. A printer to reconnect. A software problem to investigate. Get help with the task in front of you.

We’ll discuss your workplace’s issue, the scope of work and expected cost before arranging a visit.

Ask about a workplace visit

Practical help around your office

Keep the request simple.
Here are a few good places to start.

A computer for a new workspace

PC and workstation setup, connecting peripherals, and getting everyday software ready to use.

An office connection that’s unreliable

Wi-Fi and basic network troubleshooting, including identifying when your internet provider needs to be involved.

Devices that aren’t working together

Printer, scanner and peripheral setup and common connection problems.

A problem that needs a closer look

Software troubleshooting, on-site diagnosis and practical technology consultations.

Before we arrange a visit

Let’s make sure
the job is a good fit.

Tell me what your business does, which devices or software are involved, what’s happening and where you’re located. Please leave out passwords and sensitive customer or business information.

I’ll review the request and discuss scope, expected cost and scheduling with you. This is occasional support; it does not include managed monitoring, a service-level agreement or guaranteed emergency coverage.

How it works

A little less tech stress.
A clear next step.

  1. 01

    Tell me what’s happening

    Share the issue and your city. You don’t need to diagnose it first.

  2. 02

    We agree on the plan

    I review the request, discuss the expected cost and arrange a time with you.

  3. 03

    Get hands-on help

    We work through the issue, with clear explanations and approval before any extra costs.

Let’s start with what’s happening

You don’t have to figure it
out on your own.

Request helpOr call 407-716-3092