Technologywith Paul

Request help

Tell me what’s happening.

Not sure what the problem is? That’s completely fine. Just tell me what the device is doing.

A few details to get started.

Fields marked * are required. Choose email or phone for the reply; you only need to provide that contact detail.

Where do you need help?
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The device, what it’s doing and anything you’ve already tried are helpful.

Please don’t include passwords, verification codes, payment details or sensitive business information. Read the privacy notice.

A request is not a confirmed appointment.

Appointment availability

Plan your visit.

Weekdays: shorter visits

Monday–Friday, 8 a.m.–8 p.m., for one-hour assessments and 1–2-hour jobs.

Weekdays: longer jobs

Longer jobs can generally be arranged Monday–Friday, 5–10 p.m., subject to confirmation.

Weekends: by arrangement

Saturday and Sunday appointments can be arranged at any hour, with an appointment or agreement in advance.

All times Eastern. Every visit requires an appointment or agreement in advance, with the time confirmed individually. A request is not a confirmed appointment.