Home technology help

What’s getting in your way?

A device that won’t connect. Software that won’t behave. A new computer still in its box. I offer in-home help with computers, Wi-Fi and printers in Durham, NC. Start with the problem, and we’ll talk through the next step.

A computer that won’t cooperate

Tell me what changed and what you see on screen. I can help troubleshoot software, set up a PC or laptop, and plan a move to a new computer. File transfers depend on the condition and accessibility of the old device.

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Wi-Fi that keeps dropping

I can help investigate connection problems, router and modem setup, and everyday home-network issues. Some problems need your internet provider or replacement equipment.

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A printer that won’t print

Printer setup, wireless connections and common printing problems. Let me know the printer model and which computer or device you use with it.

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Accounts and email made simpler

Help setting up email, understanding account settings and using available account-recovery options. You stay in control of your passwords and verification codes.

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New devices, less guesswork

Help connecting and setting up streaming devices and smart-home equipment. Share the device model first so I can confirm whether the setup is within scope.

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Someone to ask

Ask everyday computer questions, talk through a technology purchase, or get basic guidance on updates, safer account habits and backups. No technical vocabulary needed.

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Not sure it’s on the list?

Describe the issue. I’ll review it before accepting a job and let you know if a specialist or another provider is a better fit. Advanced data recovery, electronics repair and specialized cybersecurity or compliance work are outside the services listed here.

Looking for help at work?

Explore occasional support for office computers, networks and devices.

Small-business support

Let’s start with what’s happening

You don’t have to figure it
out on your own.

Request helpOr call 407-716-3092